Frequently Asked Questions
Orders over $100 include free shipping to anywhere in the world. Orders under $100 incur a flat rate of $14.95 for international shipping or $4.95 for shipping within the USA.
We accept the following payment methods:
1. Credit card: Visa, Mastercard, American Express, Discover, Diners Club, JCB.
2. Pay Pal: You can use your credit card, or debit card.
Shipping within USA: Approximately 2 weeks
International: 3-4 weeks, depending on demand.
You will receive an email with a tracking number within 3-5 days after purchase. You can click the tracking link to track your shipment.
You will have access to view your order from within your ModernX account. You can also click on the tracking link to see updates on where your shipment is at any time. It can take 3-5 working days to receive a tracking link via email.
The products you order will be delivered to the shipping address you provided when purchasing.
You are welcome to return a product if you would like to.
Our money back guarantee is for 30 days from the date of receiving the item at your shipping address.
To get a refund, the product purchased must be unopened and in the original packaging. To return a product, send your unopened bottle(s) of ModernX supplements to the following address:
ModernX Shipping Department. 2825 Breckinridge Blvd Ste 170, Duluth, GA, 30096, USA
Return shipping fees (charged by the postal/delivery service you decide to use) are paid by you.
We will endeavor to refund your purchase within 7 days of receiving the product(s) back at our office.